Privacy Policy

Lady Jane Body & Beauty

Last updated: 24 April 2026

1. Introduction

This Privacy Policy explains how Lady Jane Body & Beauty (“we”, “us”, or “our”) collects, uses, stores, and protects personal information when you visit our website at

https://ladyjanebeauty.ie (the “Site”), purchase products or services, or otherwise interact with us.

We are committed to protecting your privacy and handling your personal data in line with the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.

2. Who We Are (Data Controller)

The data controller responsible for your personal information is:

Lady Jane Body & Beauty

Upper Park Rd, Ballycasheen, Killarney, Co. Kerry, V93 WNE4, Ireland

Phone: 087 161 3113

Email: ladyjanebodyandbeauty@outlook.ie

3. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you use the Site.

3.1 Information you provide directly

  • Contact details: name, email address, phone number, and postal address, provided via our contact form or when you place an order.
  • Order information: billing and shipping addresses, items purchased, and order history.
  • Account information: username, password (stored securely), and any preferences you set if you create a customer account.
  • Communications: any messages, enquiries, or feedback you send us.

3.2 Information collected automatically

  • Technical data: IP address, browser type and version, device type, operating system, and time zone setting.
  • Usage data: pages viewed, referring URLs, time spent on pages, and clicks, collected via cookies and similar technologies.

3.3 Payment information

Payments on our Site are processed by Stripe. We do not store or process your full card details on our own servers. Stripe receives and processes your payment information directly and provides us with a confirmation and a limited reference (such as the last four digits of your card) for order management purposes.

4. How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders, including shipping and returns.
  • To respond to enquiries submitted via our contact form, email, or phone.
  • To manage your customer account and provide customer support.
  • To send you transactional emails (for example, order confirmations and shipping updates).
  • To operate, maintain, and improve our Site and services.
  • To comply with our legal and regulatory obligations, including tax and accounting requirements.
  • To detect, prevent, and address fraud or security issues.

5. Legal Basis for Processing

Under the GDPR, we rely on the following legal bases to process your personal data:

  • Contract: processing necessary to fulfil an order or provide a service you have requested.
  • Consent: for non-essential cookies and analytics, which you can accept or decline via our cookie banner.
  • Legitimate interests: to operate and improve our business, secure our Site, and respond to enquiries, where these interests are not overridden by your rights.
  • Legal obligation: to retain records required by Irish tax, consumer, and accounting law.

6. Cookies and Analytics

Our Site uses cookies and similar technologies to function correctly and to help us understand how visitors use the Site.

6.1 Essential cookies

These are required for the Site to work, for example to keep items in your shopping basket, maintain your login session, and process payments securely. They cannot be disabled.

6.2 Analytics cookies

We use Google Analytics to understand how visitors interact with our Site. Google Analytics sets cookies that collect information such as pages visited, time on site, and approximate location (based on IP address). This data is aggregated and used to improve the Site. IP addresses are anonymised where supported. You can opt out of Google Analytics by declining analytics cookies on our cookie banner or by installing the

Google Analytics Opt-out Browser Add-on.

6.3 Google Search Console

We use Google Search Console to monitor how our Site performs in Google Search. Search Console provides aggregated, anonymous data about search queries and Site performance and does not identify individual users.

7. How We Share Your Information

We do not sell your personal information. We share it only with trusted third parties who help us operate our business, and only to the extent necessary. These include:

  • Stripe – payment processing.
  • Google (Analytics and Search Console) – Site analytics and search performance reporting.
  • Our website and email hosting providers – to store and deliver the Site and our communications.
  • Couriers and postal services – to deliver orders (name, delivery address, phone number where required).
  • Accountants and tax authorities – where required by law.

We may also disclose personal information where required by law, regulation, or legal process, or to protect our rights or the rights of others.

8. International Data Transfers

Some of our service providers (such as Stripe and Google) may process personal data outside the European Economic Area. Where this happens, we rely on appropriate safeguards recognised under the GDPR, such as the European Commission’s Standard Contractual Clauses or adequacy decisions, to ensure your data is protected.

9. How Long We Keep Your Information

We keep your personal information only for as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. In general:

  • Order and transaction records are retained for at least 6 years in line with Irish Revenue requirements.
  • Contact form enquiries are retained for up to 2 years after the last meaningful interaction, unless ongoing correspondence requires longer retention.
  • Customer account data is retained for as long as your account is active, and deleted on request (subject to legal retention obligations).
  • Analytics data is retained in line with Google Analytics’ default retention settings.

10. Your Rights

Under the GDPR, you have the following rights in relation to your personal data:

  • Right of access – to request a copy of the personal data we hold about you.
  • Right to rectification – to have inaccurate or incomplete data corrected.
  • Right to erasure – to have your data deleted, subject to legal retention requirements.
  • Right to restrict processing – to limit how we use your data in certain circumstances.
  • Right to data portability – to receive your data in a structured, machine-readable format.
  • Right to object – to object to processing based on legitimate interests.
  • Right to withdraw consent – where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, contact us using the details in Section 2. We will respond within one month of receiving your request.

You also have the right to lodge a complaint with the Irish Data Protection Commission (www.dataprotection.ie) if you believe we have not handled your data appropriately.

11. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or alteration. These include SSL/TLS encryption on the Site, secure hosting, access controls, and the use of reputable service providers such as Stripe for payment processing. No method of transmission over the internet is 100% secure, but we work to protect your data using industry-standard practices.

12. Children’s Privacy

Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

13. Third-Party Links

Our Site may contain links to third-party websites or social media platforms. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be posted on this page with an updated “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:

Lady Jane Body & Beauty

Upper Park Rd, Ballycasheen, Killarney, Co. Kerry, V93 WNE4

Phone: 087 161 3113

Email: ladyjanebodyandbeauty@outlook.ie